Product Care

The leathers used for our shoes are the best available but as leather is a natural product there may be occasional irregularities in the markings of the skins. These are characteristics of the animal and should be considered naturally beautiful features of the leather, making your shoes unique.

Caring for Leather

In the event your shoes become soiled, gently dab the leather with a clean, damp, neutral-coloured cloth. For tougher stains we recommend Bickmore Bick 4 Leather Conditioner to clean your shoes and keep the leather supple. Always test a small inconspicuous patch first. Your shoes may include gold plated fittings, be very careful not to get leather cleaning products on these, as it may erode or discolour the gold plating. Do not store your shoes in direct sunlight, or in plastic, as the skin needs to breathe. Keep in a cool dry place.

Caring for Suede

Suede can be fairly robust if looked after correctly. Before wearing your shoes for the first time safeguard them with a good quality protective spray. After each use brush them with a soft, clean toothbrush, in the direction of the nap, to remove any build up of dirt or dust. If your shoes get wet, or water stained, pat with a soft, dry cloth and allow them to air-dry fully before using a soft, clean toothbrush, or a suede brush, to remove the stains. Do not subject your shoes to excessive heat of any kind, humidity, dryness, water, oils, perfume, lotions or any other beauty products, as these may cause irreversible damage.

Your shoes may include gold plated fittings. Be very careful not to get protective spray on these, as it may erode or discolour the gold plating. Do not store your shoes in direct sunlight, or in plastic, as suede needs to breathe. Keep in a cool dry place.

Caring for Python Skin

Python is a delicate natural skin which sometimes includes areas of larger scales. These scales may lift and curl over time. This a natural occurrence which can be reduced by caring properly for your shoes and occasionally conditioning them. Store your shoes away from excessive heat of any kind, humidity, dryness, water, oils, perfume, lotions or any other beauty products, as these may cause irreversible damage. If your shoes do get wet, pat with a soft dry cloth and allow to air-dry. NEVER rub the skin, or try to dry using an unnatural source of heat such as a hairdryer. NEVER try to clean the shoes with over-the-counter cleaning or polishing products.

In the event your shoes become soiled gently dab the skin with a clean, damp, neutral-coloured cloth. For tougher stains Bickmore Bick 4 Leather Conditioner is ideally suited to keep your shoes clean and exotic leather supple. Always test a small inconspicuous patch first. Your shoes may include gold plated fittings, be very careful not to get leather cleaning products on these, as it may erode or discolour the gold plating. Do not store your shoes in direct sunlight, or in plastic, as the skin needs to breathe. Keep in a cool dry place.

Caring for Fur

To revive wet fur, shake off the excess moisture and gently blot with a soft, clean cloth or towel. Let the fur air-dry completely. Do not use a hair dryer, or any direct heat on the fur. After it is dry, shake again to fluff the fur. Do not comb or brush, as it could easily be pulled out, simply smooth it with your hand. NEVER allow the fur on your shoes to become soaked, as this can irreparably damage the hide. Do not store your fur shoes in plastic, the hide needs to be able to breathe to stop it from drying out and cracking. Fur prefers to be stored in the dark, in cold temperatures. Keep your shoes away from excessive heat of any kind, humidity, dryness, water, oils, perfume, lotions or any other beauty products, as these may cause irreversible damage. Your shoes may include gold plated fittings. Be very careful not to get any suede protective spray, or leather cleaning products on these, as it may erode or discolour the gold plating.